Introducing TotalProvider

TotalProvider

While generic or traditional TPA developed IT solutions for the insurance and pension industry have concentrated on the product providers core needs, AIVA TPA Services has focused the development of the TotalProvider Service Platform on the core needs of complex and multilayered distribution channels.

By conceiving the distribution channel as the product provider’s client, and thus designing the service component of the products bearing in mind the field agent needs, TotalProvider has significantly enhanced the market penetration of several “traditionally” serviced products, making them the most attractive alternative in a very competitive market.

So what does the TotalProvider Service Platform look like, and how is it different from traditional IT solutions?

TotalProvider is a combination of applications running on a common processing and delivery engine. Multiple and independent applications allow a product provider to chose the scope of the service desired to enhance the main product offer. From an implementation point of view, they are also designed to support phased implementation and guarantee the continuity of your company’s daily processes.

The TotalProvider engine is at the heart of any solution. In modular form, TotalProvider comprises all the tools the distribution market demands. These core tools serve to accelerate implementation of a tailored, customized and replicable application for a variety of products.

Apart from adding a high end service delivery platform to a traditional product management solution, what other benefits are there in for a product provider?

The variety of applications available to run on the TotalProvider Service Platform goes from front to middle and back office solutions. Reaching from multilayered information delivery and transactional extranets, new business processing, premium collection, units’ allocation to product management. It’s phased implementation feature, enables an evolutionary process for a company desiring to migrate its fixed cost structure into a variable scheme, while at the same time, rising the service standard to the market highest parameters.
TotalProvider
So, how is it different from generic TPA services available?

Through AIVA TPA Services and it’s TotalProvider service platform, insurance and pension companies deliver the best service available for brokers and distribution networks, while gaining at the same time, the possibility to migrating most administration and service related fixed costs into variable schemes.

AIVA TPA Services provides the platform and the staff for delivering a high end service to distribution networks.
TotalProvider